Delegate Actions

Delegates Personal Commitment to Change

Video


  • Step up commitment to local network groups
  • Feedback thoughts and suggestions from today’s meeting
  • To work with other departments in my organisation
  • Make patient a partner
  • Involve patient in continuous care
  • Must have shared care policy between GP and Rheumatology Consultant
  • To ensure PPI in ongoing projects around all LTCs
  • PPI embedded in my projects
  • To engage with patients in terms of satisfaction with the service we provide on a much more regular basis. Then to use this information to feedback to patients
  • Look at ways of using internet patient groups such as facebook, twitter etc to gain patient feedback
  • Must be more mindful of communicating to patients in a style that is understood where patients are members of project groups, at board meetings etc
  • Ask patients in clinic what they think of the service – “the silent majority”, leading to implementing their ideas
  • To create a user group for a patient information centre in the West London Network. This will involve a mix of health professionals and users of the centre to improve services in a way that is relevant to the users.
  • Implement post-clinic questionnaire
  • Contact Arthritis Care
  • Mentor activity in my local area
  • Look at how patients can be educated re NHS reforms so they feel more empowered when they attend meetings. Work with localLINk

Delegate Feedback

Most useful Aspect of the Day

  • Seeing how patient involvement can be encompassed in every aspect of healthcare
  • Meeting other clinicians involved in PE
  • Networking
  • Lots of good ideas on how to involve patients and public in service. Looking forward to implementing some ideas.
  • Workshop Groups
  • Support of David Nicholson for PPI
  • Lots of good speakers / ideas
  • Meeting face to face with senior management
  • The power of patient opinion in regards to the service we provide
  • Focusing on patient issues
  • Listening to the various speakers and some of the methods they have used to increase patient involvement
  • The workshop
  • Learning of different activities
  • Much of the content can be spread to non-RA areas eg other LTCs
  • Educational
  • Content of speakers’ information
  • Sharing ideas