Purpose

The purpose of Centre for Patient Involvement is to create a platform to share information relating to verity of approaches seeking patient feedback; and using feedback to improve clinical services and patient outcomes.

The origin for this project is based in the wish to improve the effectiveness of clinical teams and improving clinical outcomes.

Certain sense of urgency exists with the observations that in long term conditions – compliance is often about 50%. For example some 17,000 hip fractures could be prevented (and associated morbidity and mortality), substantial proportion of heart attaches and strokes, etc could be prevented and disease burden reduces if compliance was improved.

One approach to improving compliance is to continuously and systematically seek and act on patient feedback on the quality of clinical care they receive in every healthcare setting. Please share your efforts in this area and provide comment on the items featured here.